Our Return Policy

Don’t love your purchase? Don’t worry--returns and exchanges are easy. Simply send your item back or bring it to store.

If you are not happy with your purchase, return the unused items in its original condition within 14 business days after being received, with all tags intact and you may request an exchange, Web Credit or refund, less shipping costs. **International orders are non-refundable**

All returns must be sent via UPS, registered mail or any delivery service that can track a package and requires a signature.

The customer must pay all shipping cost fees connected with exchanges unless Crave Boutique has send the incorrect size or an incorrect or damaged item. **The sale of items that are discounted/on sale are final and cannot be exchanged**

Returning In Store

Just bring the invoice and credit card used when you placed the order to
our boutique in The Shoppes of Avondale


For the best service and selection, please order your replacement items
online or call 904.357.3654 for assistance.

Gift Cards

Gift cards cannot be returned

Where do I send my return/exchange?

Please send all returns to:

Crave Boutique
3635 St. Johns Ave Jacksonville, Fl 32205